Building Specialized Services

With over 40 years' experience supporting a major telecommunication company, we provide a unique expertise and understanding of the daily operational activities of a contact center.

8565300057

Tasks automation

Let us take repetitive and time-consuming work off your employees's plate with easy solutions that anybody can use and enable your team to focus on value-added work.

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Customized tools and applications

We provide time and cost-effective customized applications that help address functional gaps and achieve business goals effectively.

5415677252

Real-time dashboards and automated reports

We will connect disparate systems and automate process that depend on them to gain the insights you need to make real-time informed decisions.

7157997121

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Reduce Cost.
Improve Efficiency.
Streamline Process.

We tailor and attune our solutions to your needs, your budget, your business rules and your existing systems

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BSS Mobile App & Desktop Management Suite
for Contact Center

Real-Time Workforce Management...
Agent Scheduling Self-Empowerment...

BSS Mobile App & Desktop Management Suite

Manage Your Occupancy
Maximize your occupancy by offering your agents early leave or reach them out for overtime when unplanned peak calls occur.

Keep an eye on all your KPI to make real-time informed decisions.

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BSS Mobile App & Desktop Management Suite

Empower Your Workforce
Give them the ability to access their schedules anytime, anywhere.

Enable them to make changes to their schedules, manage extra-hour or time-off.

See all features »

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Trusted by Smart Companies